The ALA Library staff will respond to reference and information needs to the extent possible, in consultation with other units of the Association when appropriate.

The ALA prepares collections of best practices, checklists, sample news releases, bibliographies, and links to resources as "toolkits" to guide its members through library activities.  Please click on the word "Toolkits" in the blue bar to consult a list of these.

This index is a guide to frequently requested information on the website of the American Library Association.  The topic links go to the most relevant information and resources covered in ALA.org.